RETURN POLICY FOR APOLO

Thank you for shopping with us! We want you to be completely satisfied with your purchase. If for any reason you’re not, here’s how our return process works:

RETURNS:

Eligibility: You may return unused and unopened kitchen appliances within 07 days of receiving your order for a full refund or exchange.
Condition: Items must be in their original packaging, with all accessories, manuals, and tags included. Items that have been used, opened, or are damaged may not be eligible for a refund.

HOW TO RETURN AN ITEM:

Contact Us: Please reach out to our customer service team at apoloapppliances@gmail.com or via call at 03102650022  to initiate your return. Include your order number and the reason for the return.
Pack the Item: Securely pack the item in its original packaging to avoid any damage during shipping.

REFUND PROCESS:

Once we receive and inspect your returned item, we will process your refund within 7 Working days.
Refunds will be issued to the original payment method. Please note that your bank may take additional time to process the refund.
Exchanges:
If you would like to exchange an item for a different model or color, please follow the same return process and specify the item you'd like in exchange.

Damaged or Defective Items:
If your item arrives damaged or defective, please contact us within 24 hours of receiving your order. We will arrange for a replacement or a full refund, including shipping costs.

Shipping Costs:
Return shipping costs are the responsibility of the customer unless the item is damaged upon arrival.

Contact Us:
If you have any questions about our return policy, please contact us at apoloappliances@gmail.com or 03102650022. We’re here to help!

Thank you for choosing APOLO !